Terms of Service
Effective Date: September 1, 2025
Welcome to Hold the Chat Line (“the App”). By downloading or using the App, you agree to these Terms. Please read them carefully.
1. Purpose of the App
Hold the Chat Line is an educational and wellness tool. It provides guided conversations and coping skills inspired by Dialectical Behavior Therapy (DBT).
The App is not therapy, medical advice, or a substitute for professional care.
If you are in crisis or danger, call your local emergency number immediately.
2. Eligibility
You must be 13 years or older to use the App.
If you are under 18, you must have parental or guardian permission.
3. Accounts
You may create an account with an email and password.
You are responsible for keeping your login information secure.
You may delete your account at any time by contacting us at hello@holdthechatline.com.
4. Acceptable Use
You agree not to:
Misuse the App or attempt to disrupt its operation.
Use the App for unlawful, abusive, or harmful purposes.
Share or copy the App’s content without permission.
5. Intellectual Property
All content in the App, including logos, design, and text, belongs to Hold the Chat Line™️ and may not be copied or reused without permission.
6. Disclaimer of Warranties
The App is provided “as is.”
We make no guarantees about accuracy, reliability, or availability.
Use of the App is at your own risk.
7. Limitation of Liability
To the fullest extent permitted by law, Hold the Chat Line is not liable for:
Any damages or losses resulting from use of the App.
Reliance on information provided in the App.
Technical issues, outages, or data loss.
8. Privacy
Your use of the App is also governed by our Privacy Policy.
9. Changes to Terms
We may update these Terms occasionally. Updates will be posted at this URL with a revised “Effective Date.” Continued use of the App means you accept the updated Terms.
10. Contact Us
If you have questions about these Terms, please contact us:
📧 hello@holdthechatline.com
🌐 https://holdthechatline.com/terms